At ClavaConsulting, each training is unique. It consists of a combination of the following themes, depending on the client's needs.
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The project charter or framework note
Capture the essential elements of the project: scope, objectives, deliverables, constraints.
Analysis of the environment and stakeholders: stakeholder mapping, impact analysis, expectation management.
Define success criteria and performance indicators.
Starting point: where we start, where we need to arrive.

Project governance
Definition of steering bodies: steering committee, project committee, operational meetings
Organization of meetings: type, frequency, agenda, minutes
Types of decisions and enforcement mechanisms
Roles and responsibilities within governance: clarification of roles between sponsor, project manager, and team
Conflict management in governance: proactive resolution, arbitration.

Planning: benchmarks for management
Reminder: Gantt, PERT, Kanban tools – advantages and disadvantages.
Breaking down the project into phases, work packages and tasks: WBS (Work Breakdown Structure) method
Progress control: milestone management, the right questions to ask to assess deviations
Integrating risks into planning: identification, assessment, risk response plan
Managing the expectations of the sponsor: tools and best practices.

Management based on the project plan
Managing the different axes: scope, objectives, human resources, communication, change management, budget
Proactive management of deviations: anticipation, adjustment of priorities
Communication plan: how to share the right information with the right people at the right time
Risk management: management of identified risks and reaction to unforeseen events.

Manage with indicators and a dashboard
Types of key performance indicators (KPIs): deadlines, costs, quality, stakeholder satisfaction
Building and operating a project dashboard
Data analysis: interpreting indicators for informed decision-making
Budget monitoring: managing financial gaps and resource reallocations.

Trade-offs to be made
Trade-offs between competing priorities: techniques for managing resource conflicts
Managing access to critical resources
Untimely re-prioritizations: how to frame them and manage the impacts
Decision escalation: diagram and best practices to avoid blocking the project
Negotiation techniques: managing compromises with stakeholders.

Closing the project and capitalizing on experience
Final validation: verifying the compliance of deliverables
Managing post-project deliverables: transfer to operational teams
Capitalization of experience: feedback, retrospective, post-mortem
Final documentation: summary of lessons learned and recommendations
Celebration of successes: value the team and strengthen motivation for future projects.

Cross-cutting points and specific practices to include
Uncertainty management: adapt management in changing environments.
Specific management methods: agile method vs. traditional method.
Management of interdependencies: collaboration with other projects or teams.
Leadership and project team management: motivation, resolution of internal conflicts, management of varied profiles
Use of digital tools: collaborative tools and project management platforms (Trello, Jira, MS Project).